Friday, October 21, 2011

Secure your identity when shopping online

There is no denying that shopping online is the quickest and easiest way to zip through a holiday shopping list. With a few clicks and keystrokes, it's possible to have all of your Christmas shopping done in no time. But as many people have found out -- the hard way -- purchasing via the Internet can be risky business, especially during the holiday season when shoppers are pressed for time and make hasty decisions. While identity theft and fraud can occur at any time of the year, the holiday shopping season leaves consumers particularly vulnerable to hackers and identity thieves.

According to the Identity Theft Resource Center, a San Diego-based nonprofit, there are several important steps that consumers should take to ensure that their online transactions are conducted both safely and securely. First and foremost, the ITRC recommends that consumers shop only on sites that use technology that encrypts -- or encodes -- both your personal and financial information before sending it for payment processing. Encrypting sensitive information makes it inaccessible to anyone outside the system, and all of the Web's major retailers secure customer data in this manner. Nevertheless, it's a good idea to ensure that a shopping site is secure, particularly if you have not made purchases there in the past. Any page on a site that asks for personal or financial information will have a URL or Web address beginning with https:// as opposed to the usual http://.

Shopping only on the sites of merchants you know and trust is another critical means of ensuring your online safety. However, if you decide to order from a Web site you have never patronized before, it's a good idea to spend a few minutes investigating the site. For starters, reliable Internet retailers always include a business address and contact telephone number on their sites, as well as information about site security, their return and refund policies, shipping practices and privacy policy. This information should be easily located on the Web site, often along the bottom of the company's home page. If you can't find this information or suspect that the business might not be legitimate, contact the Better Business Bureau or your state's Attorney General's office to determine if there are outstanding complaints against the company.

Another critical step in securing your personal and financial data is to provide only the information necessary to complete the transaction -- and no more. Social Security numbers are not required to complete an online purchase and consumers should never provide this information. Being asked to reveal sensitive information, such as a Social Security number, on a retail Web site is an automatic red flag indicating that something is not right. Your best bet? Close your browser window and search for another, reputable source for the item you want.

Finally, whenever you shop online, it's best to pay with credit cards, which are protected by the federal Fair Credit Billing Act -- a law that entitles cardholders to dispute charges made to their accounts. Unfortunately, there is no other form of payment that provides this type or level of protection.

The good news? Once you are assured that a site is secure and the retailer is reputable, shop away. Chances are good that you'll not only save time, but money and energy as well.


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