You can't argue that technology has changed the
world dramatically. From the industrial revolution to the widespread
reach of the Internet, technology has changed how just about everything
is done. Although technology has proven beneficial in many ways,
technological advancements have proven costly as well.
Automation and technology has made humans
expendable in many professional arenas. Couple that with the current
economic downturn and the National Employment Law Project says that
there is a deficit in good jobs, or the high- to medium-paying ones.
Low-wage occupations saw job growth of 3.2 percent from the beginning of
2010 to the beginning of 2011, while mid-wage jobs only grew by 1.2
percent, according to NELP.
Technology often reduces costs after the initial
investment is made, eventually helping to produce commodities or provide
services at a reduced rate. Labor costs money, and reducing the labor
involved and speeding up production increases profits -- something that
benefits a business' bottom line.
There are a number of jobs that have been eliminated by technology, and more face a similar fate.
Labor-displacing technology
Any technology that enables an untrained
individual to perform a specific service will remove jobs. Self-scanning
checkout lines at a supermarket and automatic teller machines are
examples. Automated kiosks and even car toll lines that scan a device
instead of requiring interaction with a booth employee are other
instances of labor-displacing technology. In a late 2010 Los Angeles
Times interview, "about 70 percent of travelers said they were ready to
use self-serve devices to board planes, check bags, change flights, rent
cars, and book hotel rooms, according to a recent survey of nearly
2,500 airline passengers."
Automation
Automation has helped eliminate millions of jobs
in many industries. Estimates suggest that 35 million jobs have been
lost to automation in the last decade. Robots have assumed the roles of
employees in auto manufacturing plants. One robot may be able to work 24
hours a day, replacing four humans. Computers and robots have also
eliminated many of the workers in production lines because they may be
able to do the job faster and more efficiently.
Farming
Automatic crop pickers, fertilizers and tillers
have replaced manual workers in fields. These machines can accomplish
most of the tasks typically performed by a person. They can also be
programmed to sense when crops should be planted and picked. Cows have
long been milked by machines rather than people, and technology has
helped genetic engineering evolve, making livestock and crops less
susceptible to illness.
Telephone Operators
"For customer service, press 0 ..." People have
grown accustomed to hearing an automated voice on the end of the phone
whenever calling a company's phone number. Automated response systems
that require callers to push a digit to bring on a new menu of options
have replaced receptionists and operators at many companies, reducing
customer service staffs considerably.
Sales Professionals
With the advent of online shopping, many
industries have taken a serious hit. Travel sites have virtually
eliminated brick-and-mortar travel agencies. Bookstores are facing
financial ruin from e-reader devices and the ability to order paper
books online. Today people are using sites to shop for groceries,
furnish a home and a host of other tasks that once required visiting a
store. The convenience of the Internet offers fast research on the
pricing of different items, doesn't require consumers to leave the
house, and allows shipping directly to the house. Each of these things
are compelling reasons to shop online. But everyone from cashiers to
stock personnel could be paying the price.
The Great Recession has permanently removed 7.9
million jobs from the worldwide economy, and technology continues to
remove many others. Individuals seeking jobs have even more difficult
hurdles in the years to come.
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